Consumer Health Data Policy

The Big Print

1.1 This policy covers health information you type, upload, or connect, and what the Service keeps from it ("health information").

1.2 This policy applies to every member, wherever the member lives.

1.3 This policy adds to the Privacy Policy. If the two differ on health information, this policy applies.

The Big Print

2.1 Elden AI does not ask for health information. You may share it in conversations, in your profile, in documents you upload, and in calendar events if you connect Google Calendar.

2.2 The Service keeps health information in your conversations, profile, conversation summaries, Mentor Notes, documents, and search history, and in anything else you write in the Service, such as notes and help requests.

2.3 Elden AI uses health information only to provide the Service to you and run your account. Elden AI does not sell it or use it for advertising.

The Big Print

3.1 At sign-up you check a box agreeing that Elden AI may hold health information you choose to share. Elden AI records the date and version. If you do not want Elden AI to hold your health information, do not type or upload it.

3.2 Elden AI shares health information only as needed to provide the Service you requested, as stated in Section 4.

3.3 You can withdraw your consent at any time by closing your account (Section 9, Ending your account and deleting data, of the Terms of Service).

The Big Print

4.1 Anthropic provides the AI models behind the Service. Health information in what you type, your profile, and your documents goes to Anthropic when needed to answer you, and in your coming week's calendar events with each message to Elden if you connect a calendar. In documents that can be read as text, Social Security numbers, dates of birth, phone numbers, and account and policy numbers are masked first, unless you turn masking off for that document; other details, such as names and addresses, are not masked. Anthropic's commercial terms bar it from training its models on them, from selling them, and from using them for its own purposes.

4.2 Elden AI's hosting, database, and file storage providers store health information in the United States. Their contracts bar them from selling it or using it for their own purposes.

4.3 On request, Elden AI sends you the list of third parties that hold your health information.

4.4 Elden AI has no affiliates.

The Big Print

5.1 You can delete most health information item by item without closing your account, in My Account or, for Daily Brief choices, in the Daily Brief's own setup. Help requests and other notes you send to Elden AI are deleted when you close your account. Gold Nugget ratings and any notes with them are deleted with their conversation or Eska search, and kept without your name when you close your account. Closing your account deletes the rest of it at once.

5.2 Closing your account deletes your health information. Backup copies are purged within 30 days.

5.3 Anthropic keeps what Elden AI sends it for up to 30 days. Content that Anthropic's safety systems flag may be kept for up to two years.

5.4 The account record kept after closing holds no health information.

The Big Print

6.1 You have the right to confirm whether Elden AI holds health information about you, to access it along with the list of third parties, to withdraw consent, to delete it, and to appeal a decision on any of these requests.

6.2 Use My Account to see, download, or delete health information. For other requests, email founders@askelden.com from the email address on your account. Elden AI responds within 45 days.

6.3 To appeal, reply to Elden AI's response at founders@askelden.com. Elden AI responds to an appeal in writing within 45 days and explains its reasons. If Elden AI denies the appeal, you may contact your state's attorney general.

The Big Print

7.1 Section 8 (Security) of the Privacy Policy applies to health information.

The Big Print

8.1 Elden AI may change this policy. The latest version and its date are posted on the website below The Big Print.

8.2 For changes of significance, Elden AI gives advance notice by email before they take effect. The email plainly identifies what is changing in the updated version.

8.3 When changes of significance take effect, Elden AI asks you to accept the new version before you continue, and records the date and version. If you do not accept, you can close your account (Section 9, Ending your account and deleting data, of the Terms of Service).

8.4 Corrections of typing errors, clarifications that do not reduce your rights, and changes required by law take effect when posted.

8.5 Contact: founders@askelden.com.