Draft, under founder and legal review.
Terms of Service
Version 2026-10-27 draft, posted October 27, 2026.
Elden AI LLC
1. Who we are and what these Terms cover
1.1 These Terms are an agreement between you and Elden AI LLC, a Tennessee limited liability company ("Elden AI"). They cover askelden.com and the AI mentor and helpers offered on it (the "Service"). In these Terms, "Elden AI" is the company and "Elden" is the AI mentor.
1.2 These Terms, the Privacy Policy, the Consumer Health Data Policy, and the Civil Discourse Rules apply to your use of the Service. The Big Print summarizes them in plain language. These documents govern.
1.3 By creating an account or using the Service, you agree to these Terms. Elden AI records the date and version you accepted and the words you agreed to.
2. Who can use Elden AI
2.1 Elden AI is for adults 18 and over who live in the United States.
2.2 Each account belongs to one person.
2.3 Elden AI may close an account that does not meet these requirements.
3. Your account and invitation code
3.1 During beta, accounts are created by invitation. Use an invitation code only as the invitation allows. Do not sell or post a code publicly.
3.2 Give accurate information when you sign up and keep it current.
3.3 Keep your sign-in details private. Tell Elden AI at founders@askelden.com if you think someone else has used your account. You are responsible for activity under your account.
3.4 Beta is free. Elden AI may change, pause, or end the beta.
3.5 You can easily close your account at any time in My Account (Section 9, Ending your account and deleting data).
4. What Elden, Ellie, and Eska are and are not
4.1 Elden, Ellie, and Eska are each an AI. None is a therapist, counselor, or licensed professional.
4.2 Elden AI does not contact emergency services or anyone else on your behalf, and does not monitor conversations as they happen. In an emergency, call 911. For a mental health crisis, call or text 988.
4.3 Elden writes notes about you in Mentor Notes, including safety and fraud concerns when Elden sees them. You can see, edit, and delete the notes.
4.4 Eska finds products and services on the web. Results come from third-party sites that Elden AI does not control, and prices, availability, and descriptions may be wrong or out of date. A purchase is between you and the seller.
4.5 You can connect Google Calendar in My Account. Elden AI has read-only access and reads events when needed. Events are never saved to your account. When you write to Elden, your coming week's events are sent to the AI with your message. Disconnecting stops the reading within two minutes. The Big Print
5. Accuracy of AI output
5.1 Answers from Elden, Ellie, and Eska can be false, incomplete, misleading, or out of date. Answers to the same question can differ between conversations.
5.2 Answers may differ from the views of Elden AI and of Anthropic.
5.3 Elden provides information and support. It is not medical, legal, or financial advice and does not replace a professional. For anything with significant impact, confirm or verify using source links when available, check more than one source, and consult a professional.
5.4 Every decision is yours, and so is responsibility for its outcome. You decide whether an answer fits your situation. Elden is a mentor for adults who make their own decisions. Elden does not act as a guardian or caregiver. Section 10 (Disclaimers and liability limits) limits Elden AI's liability for what you decide and do.
5.5 Source links shown with an answer lead to third-party content. Elden AI does not control that content or guarantee its accuracy.
6. Your content and how it is used
6.1 Your content is what you type and the documents and files you upload. You own it.
6.2 Elden AI also keeps information about you, such as your profile, conversation summaries, and Mentor Notes. You can see, edit, delete, and download it in My Account. Records of tips you leave are the exception: they are listed in My Account and included in your download, but cannot be deleted, because Elden AI keeps them for tax.
6.3 You give Elden AI permission to host, store, process, and send your content to its service providers, including Anthropic, only as needed to operate the Service for you. The permission ends when you delete the content or close your account, except for backup and provider copies kept for the periods stated in the Privacy Policy.
6.4 You confirm that you have the right to upload each document and file you upload.
6.5 Elden AI may use counts and patterns across members that carry no names, account details, or conversation text.
6.6 You may send Elden AI ideas, suggestions, ratings, and notes (feedback). Elden AI may use feedback to improve the Service without payment or credit to you.
6.7 Elden AI owns or licenses the Service, including its software, design, text, characters, and names (Elden, Ellie, Eska, and Elden AI). You receive a personal, non-transferable right to use the Service under these Terms.
7. Plain Terms and Civility
7.1 Follow the Civil Discourse Rules. Disagreement is welcome. Personal attacks, bullying, hate speech, and doxing are not allowed.
7.2 Elden AI runs on Anthropic's AI models, so Anthropic's Usage Policy applies to your use of the Service.
7.3 Do not use the Service to break the law or to harm anyone. Do not scrape or collect data from the Service by automated means, reverse engineer it, or bypass its safeguards, limits, or security.
7.4 Elden AI may review content that breaks these Terms or Anthropic's Usage Policy. Elden AI may close an account used to break them.
8. Subscriptions and Tips
The Big Print: For beta members · How Elden AI makes money
8.1 When Elden AI offers paid subscriptions, the price, billing period, and renewal terms are shown before you subscribe. A subscription starts only when you agree to them.
8.2 A subscription renews automatically for the same period until you cancel. You can cancel at any time in My Account. A cancellation takes effect at the end of the period already paid. Elden AI does not refund a period already started.
8.3 Elden AI gives at least 30 days' notice by email before a price change takes effect.
8.4 You can leave an optional one-time tip on Join the Movement, in an amount you choose. Tips support Elden AI's development. Tips are not tax-deductible and buy no features, influence, or ownership. Tips are not refunded, except that a tip made by mistake can be refunded on request. If you tip by mistake, write to Elden AI at founders@askelden.com.
8.5 Stripe processes payments, including any tips, under its own terms and privacy policy. Elden AI never sees your card details.
8.6 Elden AI keeps records of payments and tips, including those from closed accounts, as stated in Section 9.4 (Ending your account and deleting data).
9. Ending your account and deleting data
9.1 You can close your account at any time in My Account. Closing takes three steps: confirm, an optional question, and a final confirmation. You can download your data first.
9.2 You can withdraw your agreement to these Terms, the Privacy Policy, or the Consumer Health Data Policy at any time by closing your account. Elden AI cannot provide the Service without them.
9.3 Elden AI is built to give you the ability to delete your information, including health information, item by item, and the rest at once by closing your account. Help requests and other notes you send to Elden AI are deleted when you close your account. Gold Nugget ratings and any notes with them are deleted with their conversation or Eska search, and kept without your name when you close your account. Some kinds, such as your conversations, Eska searches, and Mentor Notes, can also be deleted all at once without closing. My Account shows your profile and Mentor Notes, where you can delete them, and links to your Conversation history, Eska's search history (My Hound History), and your Document Library. Daily Brief choices are removed in the Daily Brief's own setup. You can delete without closing your account. Backup and provider copies are removed on the schedule in the Privacy Policy.
9.4 Closing your account deletes the information Elden AI holds about you, including your profile, conversations, summaries, documents, Eska searches, and settings. Your Gold Nugget ratings and any notes with them are kept without your name. Elden AI keeps a short account record for tax, audit, and legal purposes: your name and email, the dates you opened and closed your account and how it was closed, the invitation you joined with, your confirmation that you are 18 or older and live in the United States, the versions of the Terms, Privacy Policy, and Consumer Health Data Policy you accepted, records of your payments and tips (date, amount, payer name, payment reference, and any refund), and, once they exist, your subscription dates. Elden AI keeps the record for seven years after you close your account and deletes it at the end of the calendar year in which the seven years end. Backup copies are purged within 30 days. Copies of email Elden AI sent you are deleted by its email service within 30 days. Anthropic's copies follow its published policy.
9.5 An account with no visit for 90 days gets a notice. A 60-day grace period follows, with reminders. An account with no visit during the grace period is deleted as in 9.4. Signing in, or opening any page while signed in, resets the clock. The notice offers a data download.
9.6 Elden AI may close an account that does not meet Section 2 (Who can use Elden AI) or that breaks Section 7 (Plain Terms and Civility). Section 3.4 (Your account and invitation code) covers the end of the beta.
9.7 Closing your account cancels any subscription. Section 8 (Subscriptions and Tips) states what happens to the period already paid.
10. Disclaimers and liability limits
10.1 The Service is provided "as is" and "as available." Elden AI does not promise that the Service will always work, be available, or be free of errors.
10.2 Elden AI is not responsible for decisions you make or actions you take based on an answer. Section 5 (Accuracy of AI output) describes the limits of AI answers.
10.3 Elden AI is not responsible for third-party content, websites, products, or services, including Eska results, source links, and the services of Anthropic, Stripe, and Google.
10.4 To the extent the law allows, Elden AI's total liability for all claims about the Service is limited to the greater of the amount you paid Elden AI, including tips, in the 12 months before the claim, and $100.
10.5 To the extent the law allows, Elden AI is not liable for lost profits, lost data, or indirect, incidental, special, or consequential damages.
10.6 Some laws do not allow certain limits. In that case, these limits apply as far as the law allows. Nothing in these Terms limits liability that the law does not allow to be limited.
11. Disputes
11.1 Before filing a claim, write to founders@askelden.com and describe the problem and what you want. You and Elden AI then work in good faith for 30 days to resolve it.
11.2 A dispute not resolved under 11.1 is decided in the state or federal courts located in Davidson County, Tennessee. You and Elden AI consent to those courts.
11.3 You and Elden AI each give up the right to a jury trial.
11.4 You and Elden AI may bring claims only on an individual basis, and not as a plaintiff or class member in a class, consolidated, or representative action.
11.5 A claim must be filed within one year after it arises, or it is barred, to the extent the law allows.
12. Changes to the Terms
12.1 Elden AI may change these Terms. The latest version and its date are posted on the website below The Big Print.
12.2 For changes of significance, Elden AI gives advance notice by email before they take effect. The email plainly identifies what is changing in the updated version.
12.3 When changes of significance take effect, Elden AI asks you to accept the new version before you continue, and records the date and version. If you do not accept, you can close your account (Section 9, Ending your account and deleting data).
12.4 Corrections of typing errors, clarifications that do not reduce your rights, and changes required by law take effect when posted.
13. Governing law, contact, and general terms
13.1 Tennessee law governs these Terms and any dispute about the Service, and federal law applies where required.
13.2 Elden AI offers the Service only in the United States.
13.3 Contact: founders@askelden.com. Legal papers are served on Elden AI's registered agent: Northwest Registered Agent Inc., 116 Agnes Rd Ste 200, Knoxville, TN 37919.
13.4 If a part of these Terms cannot be enforced, the rest stays in effect.
13.5 Elden AI not enforcing a part of these Terms is not a waiver of it.
13.6 You may not transfer your account or your rights under these Terms. Elden AI may transfer these Terms as part of a merger, sale, or reorganization. The promises in these Terms and the Privacy Policy bind the new owner. Section 12 (If Elden AI is sold or merged) of the Privacy Policy states what members can do.
13.7 These Terms, with the documents named in Section 1 (Who we are and what these Terms cover), are the whole agreement between you and Elden AI about the Service.
13.8 Parts of these Terms that by their nature continue after your account closes, including Section 9.4 (Ending your account and deleting data), Section 10 (Disclaimers and liability limits), and Section 11 (Disputes), continue.
Privacy Policy · Consumer Health Data Policy · The Big Print · The front page